Zeplin Subprocessors

Last updated 18 October 2019

To support the delivery of our Services, Zeplin may engage and use data processors, subcontractors or content delivery networks with access to or potentially have access to customer data (each, a "Subprocessor"). This page provides important information about the identity, location, and role of each Subprocessor.

We publish our Privacy Policy and Terms of Service on our website.

Engaging Subprocessors

Prior to engaging any Third-Party subprocessor, Zeplin uses a commercially reasonable selection process to ensure any Subprocessor we use meets our requirements for security, privacy, and confidentiality. We review all subprocessors regularly to ensure they still meet the original requirements and any additional requirements that may have arisen.

Infrastructure Subprocessors

Zeplin uses infrastructure and storage services from Third-Party infrastructure providers to store Customer Data or provide additional services as needed to help with the delivery of our Services. Data storage and Zeplin-controlled processing will normally remain in one region but may be shifted among data centers within a region to ensure performance and availability.

Zeplin may use the following Subprocessors for Infrastructure Services:

Entity Name Purpose Entity Country
Amazon Web Services, Inc.
aws.amazon.com
AWS is a Cloud Service Provider. Zeplin uses AWS services for data storage, IaaS for processing, and support services including DNS and PKI. United States
MongoDB, Inc. (Atlas)
mongodb.com/cloud/atlas
MongoDB Atlas is a Cloud hosting service for MongoDB. Zeplin may store user data and authorization information in a MongoDB database hosted by Atlas. United States

Service-Specific Subprocessors

Zeplin works with certain Third Parties to provide specific functionality. These subprocessors access a restricted set of Customer Data, as detailed below:

Entity Name Purpose Applicable Services Entity Country
Intercom, Inc.
www.intercom.com

Zeplin uses Intercom to facilitate communications with, maintain information about, and collect publicly available information about our customers and users. Support United States
Stripe, Inc.
www.stripe.com
Zeplin uses Stripe to collect and process credit card transactions and process purchase orders. Billing United States
Baremeterics, Inc.
www.baremetrics.com
Zeplin uses Baremetrics for billing, sales and marketing data visualization. Zeplin may provide user financial transactional information. Marketing United States
Funnelbeam, Inc.
www.funnelbeam.com
Zeplin uses Funnelbeam for sales and marketing data analytics. Zeplin may use Funnelbeam to enhance user contact information. Marketing United States
Google, Inc (GSuite)
gsuite.google.com
Zeplin uses Google's GSuite for email services. Gsuite infrastructure processes some Zeplin email traffic and provides some email security services. Support United States
MailChimp
www.mailchimp.com
Zeplin uses Mailchimp to provide email services, for transactional emails and for service notifications. Mailchimp infrastructure processes some Zeplin email traffic and provides some email security services. Support,
Billing,

Marketing

United States
Profitwell
www.profitwell.com
Zeplin uses Profitwell for billing, sales and marketing data visualization. Zeplin may provide user financial transactional information. Marketing United States
Pusher, Ltd.
www.pusher.com
Zeplin uses Pusher to enable real-time communications between the Zeplin servers and the client App or webapp. User information may pass through Pusher services. Core Services United Kingdom
Salesforce.com, Inc.
www.salesforce.com
Zeplin uses Salesforce.com for CRM and may store and process user contact information. Marketing United States

Anonymised Data Subprocessors

Zeplin may use certain Third Parties for analytics or predictive services. These Third Parties may have access to aggregated datasets of anonymized customer data or may collect anonymous usage information via technologies such as cookies or IP address collection.

Entity Name Purpose Entity Country
Google Analytics
analytics.google.com

Zeplin uses Google Analytics to provide us with analytics data regarding users’ interactions with our Site and Services. United States
Mixpanel, Inc.
www.mixpanel.com
Zeplin uses Mixpanel to provide us with analytics data regarding users’ interactions with our Site and Services. United States

Content Delivery Networks

Zeplin may use content delivery networks (“CDN”) to optimize content delivery. CDNs do not have access to Service Data but deliver content based on the geographic location of the individual accessing the content Information transmitted across a CDN may cross international boundaries.

Entity Name Content Location
Amazon Web Services, Inc.
aws.amazon.com
Project images and screens may be served via AWS’s CloudFront product Global

Updates

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide you with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.