Zeplin Subprocessors

Last updated: 6 August 2021

To support the delivery of our Services, Zeplin may engage and use data processors, subcontractors or content delivery networks with access to or potentially have access to customer data (each, a "Subprocessor"). This page provides important information about the identity, location, and role of each Subprocessor.

We publish our Privacy Policy and Terms of Service on our website.

Engaging Subprocessors

Prior to engaging any Third-Party subprocessor, Zeplin uses a commercially reasonable selection process to ensure any Subprocessor we use meets our requirements for security, privacy, and confidentiality. We review all Subprocessors regularly to ensure they still meet the original requirements and any additional requirements that may have arisen.

Infrastructure Subprocessors

Zeplin uses infrastructure and storage services from Third-Party infrastructure providers to store Customer Data or provide additional services as needed to help with the delivery of our Services. Data storage and Zeplin-controlled processing will normally remain in one region but may be shifted among data centers within a region to ensure performance and availability.

Zeplin may use the following Subprocessors for Infrastructure Services:

Entity Name Purpose Entity Country
Amazon Web Services, Inc.
aws.amazon.com
AWS is a Cloud Service Provider. Zeplin uses AWS services for data storage, IaaS for processing, and support services including DNS and PKI. United States
MongoDB, Inc. (Atlas)
mongodb.com/cloud/atlas
MongoDB Atlas is a Cloud hosting service for MongoDB. Zeplin may store user data and authorization information in a MongoDB database hosted by Atlas. United States
Mozart Data, Inc
www.mozartdata.com
Mozart Data, Inc. is a Cloud data warehouse manager. Zeplin may store user data in a data warehouse managed by Mozart Data. United States
Snowflake, Inc
www.snowflake.com
Snowflake, Inc. is a Cloud data warehouse. Zeplin may store user data in Snowflake. United States

Service-Specific Subprocessors

Zeplin works with certain Third Parties to provide specific functionality. These Subprocessors access a restricted set of Customer Data, as detailed below:

Entity Name Purpose Applicable Services Entity Country
AffectLayer, Inc. (Chorus)
www.chorus.ai
Zeplin uses Chorus for call recording for record keeping, training and quality assurance purposes. Support,
Marketing
United States
dbt Labs, Inc. (dbt Cloud)

www.getdbt.com

Zeplin uses dbt Cloud for data analytics. Zeplin may provide user information to dbt Cloud. Billing,
Marketing
United States
Hubspot, Inc.
www.hubspot.com

Zeplin uses Hubspot for email marketing. Zeplin may provide user information to Hubspot. Marketing United States
Intercom, Inc.
www.intercom.com

Zeplin uses Intercom to facilitate communications with, maintain information about, and collect publicly available information about our customers and users. Support United States
Stripe, Inc.
www.stripe.com
Zeplin uses Stripe to collect and process credit card transactions and process purchase orders. Billing United States
Baremetrics, Inc.
www.baremetrics.com
Zeplin uses Baremetrics for billing, sales and marketing data visualization. Zeplin may provide user financial transactional information. Marketing United States
Carry Technologies, Inc. (Hightouch)
hightouch.io
Zeplin uses Hightouch for Cloud data integration services. Zeplin may transfer user data through Hightouch. Marketing United States
Clearbit, Inc.
clearbit.com
Zeplin uses Clearbit for sales and marketing data analytics. Zeplin may use Clearbit to enhance user contact information. Marketing United States
Fivetran, Inc.
fivetran.com
Zeplin uses Fivetran for Cloud data integration services. Zeplin may transfer user data through Fivetran. Marketing United States
Google, Inc. (GSuite)
gsuite.google.com
Zeplin uses Google's GSuite for email services. Gsuite infrastructure processes some Zeplin email traffic and provides some email security services. Support United States
LogDNA
logdna.com
Zeplin uses LogDNA for logging and operational activity message aggregation. Log records may contain user information. Support United

States

MailChimp
mailchimp.com
Zeplin uses Mailchimp (and their subsidiary Mandrill) to provide email services, for transactional emails and for service notifications. Mailchimp infrastructure processes some Zeplin email traffic and provides some email security services. Support,
Billing,
Marketing
United States
Postmark
postmarkapp.com
Zeplin uses Postmark to provide email services, for transactional emails and for service notifications. Postmark infrastructure processes some Zeplin email traffic and provides some email security services. Support,
Billing,
Marketing
United States
Profitwell
www.profitwell.com
Zeplin uses Profitwell for billing, sales and marketing data visualization. Zeplin may provide user financial transactional information. Marketing United States
Pusher, Ltd.
www.pusher.com
Zeplin uses Pusher to enable real-time communications between the Zeplin servers and the client App or webapp. User information may pass through Pusher services. Pusher process Zeplin data through US-based datacenters only. Core Services United Kingdom
Salesforce.com, Inc.
www.salesforce.com
Zeplin uses Salesforce.com for CRM and may store and process user contact information. Marketing United States
Sentry
sentry.io
Zeplin uses Sentry for logging and operational activity message aggregation. Log records may contain user information. Support United States

Anonymised Data Subprocessors

Zeplin may use certain Third Parties for analytics or predictive services. These Third Parties may have access to aggregated datasets of anonymized customer data or may collect anonymous usage information via technologies such as cookies or IP address collection.

Entity Name Purpose Entity Country
Facebook, Inc
www.facebook.com
Zeplin uses Facebook cookies to collect user information to engage in marketing efforts. United States
Google Ads
ads.google.com
Zeplin uses Google cookies to collect user information to engage in marketing efforts. United States
Google Analytics
analytics.google.com

Zeplin uses Google Analytics to provide analytics data regarding users’ interactions with our Site and Services. United States
Mixpanel, Inc.
www.mixpanel.com
Zeplin uses Mixpanel to provide analytics data regarding users’ interactions with our Site and Services. United States

Content Delivery Networks

Zeplin may use content delivery networks (“CDN”) to optimize content delivery. CDNs do not have access to Service Data but deliver content based on the geographic location of the individual accessing the content Information transmitted across a CDN may cross international boundaries.

Entity Name Content Location
Amazon Web Services, Inc.
aws.amazon.com
Project images and screens may be served via AWS’s CloudFront product Global

Updates

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide you with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.